SpirApps requires ActiveX to interract with the card reader:
  • On modern systems, please use Microsoft Edge with the Internet Explorer compatibility mode
  • On older systems, SpirApps is compatible with Internet Explorer from version 8 to 11
SpirApps nécessite l'utilisation d'ActiveX pour interagir avec le lecteur de cartes:
  • Sur les systèmes modernes, veuillez utiliser Microsoft Edge avec le mode de compatibilité Internet Explorer
  • Sur les anciens systèmes, SpirApps est compatible avec Internet Explorer en version 8 à 11
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Possible solutions for card detection:
* Verify that the card is correctly put in/on the reader and click OK
* Remove and put the card back in/on the reader, then click OK
* Verify that no other software uses the smart card reader

Possible solutions for ticket detection:
* Verify that ticket is CTS or SRI
* Verify that the reader is a compatible ASK Reader (known compatible readers are ASK RDR 417-P and ASK RDR 417 with firmware version > 1.14).
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